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Our Values

Customer-Centric

Fully committed to excellence

Open and clear communication

Technical excellence

Enhanced value engineering

Offering the right solution

We're the leading process industry solution provider offering high quality instrumentation alongside exceptional customer service.

As the leading process industry solution provider, we offer high-quality instrumentation with exceptional customer service. Since 1998, Process Instrument Solutions has been committed to delivering innovative application solutions tailored to industry needs. Our experienced team ensures full support for product sales, including installation, commissioning, calibration and servicing. With a substantial inventory and adherence to industry standards, we pride ourselves on providing reliable solutions with fast deliveries and safe working conditions.

CompEx ISO 9001

Company Documents

Industry Leading People

Jon Tayler

I am the Managing Director of the company however I am also very much just one of the team dealing with technical issues, visiting customers to review applications and with Mike Cardy driving the business forward looking at new innovations and keeping the business on the right course. I am a husband, father and grandfather. In my spare time along with my wife, I spend time with our family, our dogs, gardening, walking, cycling, cooking and travelling.

Jon Tayler

Managing Director

Mike Cardy

I am responsible for the company's finances and help drive positive change within the business. I am a Chartered Accountant, Chartered Manager and earned an MBA from Kent Business School. In my spare time I like to play football, go mountain biking, and I'm trying very hard to be good at golf. Golf day invites encouraged.

Mike Cardy

Finance Director

Oliver Flight

Oliver brings a wealth of customer service experience to the team here at Process Instruments having been a Service Manager for a major vehicle dealer for the last 10 years. A keen golfer playing off a handicap of 2, typically spending most weekends supporting Ipswich Town FC. or spending time with his son & family.

Oliver Flight

General Manager

Andy Hazlewood

My role as Sales Manager is to support the sales team in delivering the best possible technical solutions to our customers. This means ensuring that we have the right people and processes in place to deliver a fast and efficient service. From specifying the right solution to delivering the high level of communication and partnership that our customers have come to expect from Process Instrument Solutions. I have a passion for engineering, whether it's process instrumentation, cars or motorbikes! I also love sports - watching and playing. On a Saturday, you'll find me on the Hockey field playing in central midfield.

Andy Hazlewood

Sales Manager

Toni Kirkpatrick

Predominately my role is to manage quotations for any project enquiries alongside our technical team. Liaising with our clients, engineering team and suppliers from the initial opportunity, to quoting and to the procurement of instrumentation. I have 28 years' sales and procurement experience previously working for a controls system integrator. My hobbies include running, fitness training, DIY and gardening.

Toni Kirkpatrick

Senior Internal Sales Admin

Stef McGregor

I am Sales Administrator at Process Instrument Solutions. I have a Masters in Tropical Marine Biology. Enjoy wildlife photography, scuba diving, horses and reading.

Stef McGregor

Sales Administrator

Brandon Horrocks

In my role as Sales Administrator, I provide administrative support to the sales team & assist with the preparation of sales quotations. I attended University of Bedfordshire, earning a degree in Football Studies BA Hons (yes that's a real degree) as well as gaining a distinction in a Business Administration Level 3 course. In my spare time I enjoy following anything and everything football related and spending quality time with my partner.

Brandon Horrocks

Sales Administrator

Beverly Benico

My role as an Application Specialist is to help the Sales team address technical queries with our Flow products, draft quotes if needed, and liaise between customer and factory for queries. In my spare time, you can find me either binge-watching true crime documentaries, spending time with my kids, visiting local food places to try out new dishes, or travelling around the Philippines.

Beverly Benico

Application Specialist

Jess Flight

My role as Marketing Manager is to expand Process Instrument Solutions social presence within the industry. Sharing information about the companies updates, highlighting the advances in instrumentation, showcasing our innovative solutions & sharing behind the scenes of what we get up to within our team. In my spare time I enjoy spending time with my children and husband on family days out, decorating cakes, watching true crime documentaries and working on my health and fitness.

Jess Flight

Marketing Manager

Xanthe Shore

As Marketing Executive, I support Jess in all aspects of marketing throughout the business, with a particular focus on content creation and management of our social media channels. I have a degree in Media, Communication & Advertising with experience in the Marketing Industry. In my spare time I enjoy travelling, spending time with my partner, friends and family, and playing football for my local women’s football team.

Xanthe Shore

Marketing Executive

Hayden Parsons

My role as the Accounts Apprentice for Process Instrument Solutions involves working alongside Mike Cardy the Finance Director. I am keen to learn everything about accounting and developing my skills. In my free time I go to watch the mighty Ipswich Town and play video games.

Hayden Parsons

Accounts Apprentice

Jordan Hovells

I am a Sales Administrator at Process Instruments Solutions. I have a Masters in Astrophysics and I am keen to learn more about the industry and develop my technical knowledge. In my spare time I enjoy going to the cinema, supporting Ipswich Town FC and travelling with my partner when we have the opportunity.

Jordan Hovells

Internal Sales Administrator

Ben Spencer

My role as Logistics manager is supporting the team with the day-to-day processes, managing goods in and out, and implementing new procedures to ensure constant improvements to the way we operate. I have years of experience within the logistics field, recently specialising with the import and export of goods. When I’m not working, I’m usually watching football, playing video games, or out with my 2 miniature sausage dogs!

Ben Spencer

Aftersales Manager

Daniel Clarke

My role as Logistics Team Co-ordinator is to ensure the smooth and efficient running of the goods IN/OUT process's as well as management of our in-house stocks. I have a background in CRM and ERP system implementation as well as Logistics and Inventory Management. I am keen to use my experience and background so we have the right systems, process's and procedures in place to ensure we provide excellent service to all, whether that be our internal service team or our valued customers. In my free time I love nothing more than spending time with my son and going on our wilderness adventures. Most evenings you will find me playing board games with my family or finding new and creative ways to use my 3D printer.

Daniel Clarke

Logistics Team Co-Ordinator

Amy Jarvis

My role as Logistics Administrator is to support the logistics team taking care of various tasks. Some of these tasks involve sending order updates, tracking orders, and compiling documentation packages. In my spare time I love spending time with my children and Partner. I also enjoy walking my dog and horse riding.

Amy Jarvis

Logistics Administrator

Karen Davis

My role as General Administrator covers a variety of tasks to support both the Service Team and Logistics Department. From ensuring the relevant procedures are carried out for the engineers to be booked out on site, paperwork and certification is up to date, completing customer follow up calls, updating our PPE/Training/Equipment logs and ensuring that the office supplies are maintained it helps that I enjoy being organised and kept busy ! My life outside of work consists of spending time with my family, visiting various places of interest, walks and exercise classes at my local gym.

Karen Davis

General Administrator

Craig Hamman

I oversee all technical matters from instrument calibrations and after sales support to project management of new installations, working collaboratively with clients and various stakeholders to develop efficient and effective solutions. In my spare time I enjoy spending time with family, playing golf and running.

Craig Hamman

Project & Site Manager

Jaye Curtis

My day to day includes the organisation of customer projects from supply and install to commissioning and servicing, on all projects big and small. I will do the legwork to make sure the solution we offer is the best solution for the customer and the process. In my free time, I spend a lot of my time with my wife and two daughters, a little bit of gardening and playing video games.

Jaye Curtis

Project Solutions Engineer

David Read

I'm David and I bring 20 years of experience within Engineering, with a recent focus on Electrical, Control & Instrumentation. My journey in Engineering began with a passion for "how things work" and I've since dedicated myself to learning and developing as an Engineer. Throughout my career, I've been lucky enough to explore vastly different engineering environments which have shaped me into a versatile and adaptable thinker. I'm committed to sharing knowledge and mentoring the engineers of the future. In my role at Process Instrument Solutions, I work with the team to provide our customers the solutions they need and follow that up with our aftersales support. When I'm not working, you can find me and my family meandering along the coast of Suffolk, as it's essential to maintain a healthy work-life balance.

David Read

Control Instrumentation Engineer

Aaron Tebbutt

My role inside Process Instrument Solutions is a Site Service Engineer. Daily tasks include helping, maintaining, diagnosing, and replacing process instrumentation. We offer verifications, calibrations, installations and repairs. Outside of Process Instrument Solutions I am a family man, so spending time with the family includes some kind of outdoors activity. I'm also a keen carp angler, enjoy motorbike racing and BBQing when the weather allows!

Aaron Tebbutt

C & I Engineer

Callum Rumball

I have spent the last few years working in engineering, from fibre installation to gas reconditioning. I’m looking forward to paving a career in the instrumentation industry. I enjoy anything car related and spend most of my free time under the bonnet or playing video games with friends.

Callum Rumball

Site Service Engineer

Charlie Rushen

I've joined Process Instrument Solutions as a C&I engineer apprentice, I'm enthusiastic about developing my knowledge and skills to progress in the instrumentation industry. In my free time I enjoy doing most outside activities and staying active, spending time with family and friends and playing football.

Charlie Rushen

Apprentice C & I Engineer

Industry Leading People

Jon Tayler

Jon Tayler

Managing Director

About

Mike Cardy

Mike Cardy

Finance Director

About

Oliver Flight

Oliver Flight

General Manager

About

Andy Hazlewood

Andy Hazlewood

Sales Manager

About

Toni Kirkpatrick

Toni Kirkpatrick

Senior Internal Sales Admin

About

Stef McGregor

Stef McGregor

Sales Administrator

About

Brandon Horrocks

Brandon Horrocks

Sales Administrator

About

Beverly Benico

Beverly Benico

Application Specialist

About

Jess Flight

Jess Flight

Marketing Manager

About

Xanthe Shore

Xanthe Shore

Marketing Executive

About

Hayden Parsons

Hayden Parsons

Accounts Apprentice

About

Jordan Hovells

Jordan Hovells

Internal Sales Administrator

About

Ben Spencer

Ben Spencer

Aftersales Manager

About

Daniel Clarke

Daniel Clarke

Logistics Team Co-Ordinator

About

Amy Jarvis

Amy Jarvis

Logistics Administrator

About

Karen Davis

Karen Davis

General Administrator

About

Craig Hamman

Craig Hamman

Project & Site Manager

About

Jaye Curtis

Jaye Curtis

Project Solutions Engineer

About

Instrument Sales Engineer

We're Hiring

David Read

David Read

Control Instrumentation Engineer

About

Aaron Tebbutt

Aaron Tebbutt

C & I Engineer

About

Callum Rumball

Callum Rumball

Site Service Engineer

About

Charlie Rushen

Charlie Rushen

Apprentice C & I Engineer

About

Careers

Our Partners

We’re the leading partners for key international and domestic suppliers such as Labom, Thermo Electra, Fox Thermal, Burkett, Hach and Precision Digital, amongst other top rated global suppliers. We are a fully qualified Technical Partner of Siemens Process Instrumentation division.

The legacy of the relationships with our global partners means we are extensions of each other’s teams, allowing us to discuss projects in detail and share relevant information to ensure the very best end-to-end service for our customers.

We are able to offer a pool of technical information, knowledge usually found within much larger organisations. Process Instruments brings the best blend of expertise and know-how to facilitate successful projects from bidding to delivery and into the commissioning phase. We have specialists in all areas of the project phases to deliver the right solutions to ensure total customer satisfaction.

 

Company Certificates

RECERTIFICATION FOR SOP-APP

RECERTIFICATION FOR SOP-APP

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ISO 9001:2015

ISO 9001:2015

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CompEx

CompEx

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SafeContractor

SafeContractor

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Siemens Approved Partner

Siemens Approved Partner

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Labom Distributor

Labom Distributor

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Micronics Distributor

Micronics Distributor

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Müller Distributor

Müller Distributor

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Thermo-Electra Distributor

Thermo-Electra Distributor

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Burkert Distributor

Burkert Distributor

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Fox Thermal Distributor

Fox Thermal Distributor

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Hach Distributor

Hach Distributor

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Precision Digital

Precision Digital

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Liebherr Partner

Liebherr Partner

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Daniel Distributor

Daniel Distributor

Download

RECERTIFICATION FOR SOP-APP

RECERTIFICATION FOR SOP-APP

Download

ISO 9001:2015

ISO 9001:2015

Download

CompEx

CompEx

Download

SafeContractor

SafeContractor

Download

Siemens Approved Partner

Siemens Approved Partner

Download

Labom Distributor

Labom Distributor

Download

Micronics Distributor

Micronics Distributor

Download

Müller Distributor

Müller Distributor

Download

Thermo-Electra Distributor

Thermo-Electra Distributor

Download

Burkert Distributor

Burkert Distributor

Download

Fox Thermal Distributor

Fox Thermal Distributor

Download

Hach Distributor

Hach Distributor

Download

Precision Digital

Precision Digital

Download

Liebherr Partner

Liebherr Partner

Download

Daniel Distributor

Daniel Distributor

Download